We're Here to Help You Build a Better Credit Future
Have questions about your CIBIL score, credit report, or credit-related concerns? Reach out to our team for professional guidance. We aim to respond within 24 business hours.
Your Credit Concerns Matter to Us
Whether you need help understanding your credit report, identifying inaccurate entries, or navigating the credit dispute process, our team is ready to guide you.
Our Support Scope Includes:
- •CIBIL score and credit report enquiries
- •Credit report review and rectification assistance
- •Guidance on disputes involving incorrect loan or repayment entries
- •Credit counselling and score improvement advice
- •Updates and assistance regarding your ongoing case
Official Support Email
support@onexcreditsolutions.in
Responses delivered within 24 business hours
Advisory Desk Hours
Monday to Saturday: 10:00 AM – 6:00 PM IST
Registered Office Address
79 P.S Road, Dumdum, Kolkata - 700030 (W.B)
In-person consultations by prior appointment • Serving clients nationwide
At ONE X CREDIT SOLUTIONS, we value your privacy and encourage safe financial practices. Never share your passwords, OTPs, PINs, or complete banking credentials with anyone claiming to represent our company.
Always verify official contact details and payment instructions before making a payment. Any service fees, if applicable, should be clearly communicated through authorized company channels.
We are committed to addressing your concerns. If your issue has not been resolved to your satisfaction, you can contact our designated grievance contact:
Grievance Email: support@onexcreditsolutions.in
Business Address: 79 P.S Road, Dumdum, Kolkata - 700030 (W.B)
Please include your case reference so your concern can be reviewed efficiently.
Common Credit Enquiries
What is a CIBIL score?
A CIBIL score is a three-digit number, generally ranging from 300 to 900, that reflects information in your credit history. Lenders may use it when assessing loan and credit card applications.
How can I check my credit score?
You can obtain your credit report through the official website of TransUnion CIBIL or another authorized credit information company.
What does NH or NA mean on a credit report?
NH or NA may indicate that a credit score is unavailable or cannot be generated due to insufficient or limited credit history.
How can I improve my CIBIL score?
Maintain timely repayments, manage credit card balances responsibly, avoid unnecessary credit applications, and review your credit report for inaccuracies.
Can incorrect information be rectified?
Yes, inaccurate information can be disputed with the relevant lender or credit bureau. Any correction is subject to verification and the applicable procedures.
How long does credit score improvement take?
The timeline varies depending on your credit history, repayment behaviour, reporting cycles, and whether any disputed information is corrected.